Delivery
All our parcels are delivered with the help of DPD and DHL to your indicated address.
For those living in the Baltic States, we also use Omniva Pick-Up services to deliver your goods. Parcels to Ukraine are shipped via Nova Post. Local pick-up is also possible.
Couriers deliver between 9am and 5pm on workdays, if possible, have the delivery sent to your work address in case the courier needs a signature upon receipt. If you wish to surprise someone else with a parcel from the Balticgifts.com, our courier will contact you to arrange a specific delivery time.
If you would like to track the status of your shipment, use the tracking number we provided you with in the e-mail and go to the corresponding website: Omniva or DPD
All our sales are carried out in accordance with the current law of the Republic of Latvia.
Delivery during the May holidays
As we approach the May holidays, we would like to inform you about changes in Order processing and deliveries.
Our e-store team will have the day off on 1 May. However, as usual, we will continue to accept all your Orders, but processing, dispatching and delivery will take place according to the work schedules of the logistics and delivery companies with which we have cooperation.
For more information on delivery times and working hours, please refer to the website of each respective supplier.
Please be mindful of any customs charges that may apply in your destination country. We don’t control customs policies and can’t predict these extra charges if they occur, so it’s up to you to cover these. If you’re not sure, contacting your local customs office for further info will be helpful.
A VAT of 21 % is also calculated for each order to any EU country.
| RIGA | ||
|---|---|---|
| Local Pick Up | Every day | – |
| Omniva Pick Up | 1 – 2 business days* | 3 EUR |
| DPD Pick Up | 1 – 2 business days* | 3 EUR |
| DPD home delivery | 1 business day* | 5 EUR |
| LATVIA | ||
|---|---|---|
| Omniva Pick Up | 2 – 3 business days* | 3 EUR |
| DPD Pick Up | 1 – 2 business days* | 3 EUR |
| DPD home delivery | 1 – 2 business days* | 5 EUR |
| BALTICS | ||
|---|---|---|
| Lithuania, Estonia | ||
| Omniva Pick Up | 2 – 3 business days* | 5 EUR |
| DPD Pick Up | 1 – 2 business days* | 5 EUR |
| DPD home delivery | 1 – 3 business days* | 7 EUR |
| EUROPE Zone 1 | ||
|---|---|---|
| Poland | ||
| DPD home delivery | 2 – 4 business days* | 11 EUR |
| EUROPE Zone 2 | ||
|---|---|---|
| Austria, Belgium, Czech Republic, Denmark, Finland, Germany, Luxembourg, Netherlands, Slovakia | ||
| DPD home delivery | 3 – 5 business days* | 16 EUR |
| EUROPE Zone 3 | ||
|---|---|---|
| Croatia, France, Hungary, Slovenia | ||
| DPD home delivery | 3 – 7 business days* | 22 EUR |
| EUROPE Zone 4 | ||
|---|---|---|
| Bulgaria, Greece, Ireland, Italy, Portugal, Romania, Spain | ||
| DPD home delivery | 5 – 8 business days* | 25 EUR |
| EUROPE | ||
|---|---|---|
| Norway, Sweden, Switzerland, United Kingdom | ||
| DHL Express | 2 business days* | Checkout** |
| EUROPE | ||
|---|---|---|
| DHL Economy | 1 – 7 business days* | Checkout** |
| EUROPE / WORLD | ||
|---|---|---|
| DHL Express | 1 – 7 business days* | Checkout** |
* Holidays can extend the delivery time!
** Total price will be calculated at checkout. The destination address and the total weight of the cart are used to electronically return your DHL shipping rates.
Local pickup
You can also pick up the goods at our shop at Rātslaukums 7, Old Town, (inside the House of the Blackheads) from Monday to Friday from 10:00 to 19:00. After processing your order, we will contact you by phone or email to arrange the best pick-up time. Upon receipt of the product, you will be required to present a valid identity document (passport or ID).
Don’t see your country in the list? Feel free to drop a line to our friendly staff shop@balticgifts.com
